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K-State Libraries
FAQ

In a recent survey of distance learners, it became obvious that many of you are not aware of our library services and how to access them. Your responses have been noted and we plan to implement new ideas for improvement. In the meantime, please check this list of FAQ's to find answers to some of the more common questions posed on the survey responses.

What library services are available to me?
How do I access electronic journals or databases from off-campus?
How do I activate my eID?
How do I get technical help (anti-virus software, computer requirements, etc.)
How do I search databases from off-campus to find articles on my topic?
How do I contact the library for help in my subject?
Can I get books or articles sent to me?
What is a peer-reviewed or refereed journal?
What is a "primary source"?
What's the difference between searching for a book and a journal article?
How do I know that something I found on the web is reliable information?

What library services are available to me?
Off-campus access to KSU electronic resources includes the library catalog, databases, e-journals, and e-books; web-based subject guides; telephone or e-mail help from a librarian (including your subject librarian); and InterLibrary Services.

How do I access electronic journals or databases from off-campus?
Select an e-journal or database from the quick links at the top of the page. Enter your eID and password when prompted.

How do I activate my eID?
Information can be found at the eID page.

How do I get technical help (anti-virus software, computer requirements, etc.)
Contact the K-State IT Help Desk at (785) 532-7722 or .

How do I search databases from off-campus to find articles on my topic?
You must first login using your eID and password. Once you are authenticated, you can select a specific database. Most electronic databases include a "Help" section with tips on searching. For specific helps or tips on using the databases, you can contact the General Reference desk, or your subject librarian.

How do I contact the library for help in my subject?
Use the "Ask a Librarian" on the library's home page to contact the general reference desk, or check the subject librarian page to find the librarian specializing in your subject area. You can phone or email your questions.

Can I get books or articles sent to me?
Yes. See information on InterLibrary Services.

What is a peer-reviewed or refereed journal?
These terms generally refer to the fact that one or more persons with credentials in the discipline has read and approved the article for publication. Descriptions of the process can usually be found in the journal's instructions to authors or manuscript submission guidelines. The journal may list an independent editorial review board including the scholarly affiliation of each member. Typically these journals do not have advertising or photographs and the articles include references or citations used by the authors. For example Time Magazine and National Geographic are not considered peer-reviewed journals. Some of the electronic databases include a limiting function that enables the searcher to retrieve articles only from peer-reviewed journals.

What is a "primary source"?
See information

What's the difference between searching for a book and a journal article?
Typically, using the library's online catalog will help you find books or other formats that the library owns. Using one or more of the electronic databases will help you locate journal articles.

How do I know that something I found on the web is reliable information?
Basic things to look for include: who authored or sponsored the site, is the information accurate and presented in an unbiased manner, is the site being maintained, is the information timely. See more.

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Library Services for People with Disabilities