K-State Libraries 
Great Room Mural

K-State Libraries
KSU Libraries Strategic Plan 2002 - 2005
  • Introduction to the Strategic Plan by former Dean Brice Hobrock
  • K-State Libraries Mission and Vision
  • Seven Strategic Goals
  • Areas of Emphasis 2002-2003

    In February of 2002, staff from K-State Libraries met to discuss our strategic initiatives for 2002-2003, with an eye towards the more distant future of ten years out. At this meeting we affirmed our Seven Strategic Goals.

    To assist us in attaining these goals, we selected benchmarks established by our profession to help us focus and show us our ideal, how we compare to that ideal, and begin discussing strategies for progress toward that ideal.

    The following links give ideas of what we are striving for, how we plan to get there, and what progress we have made to date.


Benchmarks for Progress

    About Selection of Benchmarks: Strategic Goal 1 is about customer service. Goal 2 is about our collections. Collections and Services in the library environment go hand in hand: one without the other means little. We chose to select one benchmark primarily for services and one primarily for collections.

    What about our other goals? All our goals pertain to creating an environment to enhance services and collections, by offering access (Goal 3), partnering with other entities (Goal 4), providing a diverse and well trained staff (Goal 5), enhancing our image to the university and public (Goal 6), and securing funding (Goal 7).

    Representation of how our goals fit together


  • Association of Research Libraries (ARL): Emphasis on Collections

  • Baldrige National Quality Program: Emphasis on Service
      While ARL focuses on collections and statistics to a certain extent, Baldrige focuses specifically on public service, the other important component of libraries and relating to our Strategic Goal 1. For this reason, library staff selected Baldrige as the primary benchmarks relating to public service.
    • Baldrige Education Criteria for Performance Excellence

Project Management Methodologies

    We have begun to use the State of Kansas Project Management Methodology (PMM) to enhance the organization of large tasks such as establishing our standing in relation to our benchmarks. Listed here are a few projects underway as a result of Strategic Planning.
  • Service Assessment (Goal 1)
    • Patron Instruction Program
    • Specialized Services Assessment
    • Virtual Reference
  • Collection Analysis (Goal 2)
    • Reporting Statistics of library use and collections
    • Special Collections Assessment
    • Cataloging the Uncataloged
  • ENCompass Interface/Digital Library (Goal 3)

Background Information

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