In 1996, the Consumer Movement Archives of the Richard L. D. and Marjorie J. Morse Department of Special Collections at Hale Library, Kansas State University, became the repository for the papers of Roy A. Kiesling.
As a lawyer in the 1970s and 1980s, Kiesling was instrumental in the growth of several California-based outlets of the growing Consumer Movement. A co-founder of the Consumer Alliance with Paul Ehrlich and Richard Harriman, Kiesling helped craft a declaration of consumer rights, which included stipulations for the inclusion of name and complete mailing address of product manufacturers, the name of the product, model number, warnings usage, and the list of ingredients with accurate percentages stated on the product label. During this time, he also took part in the national meetings of the Consumer Federation of America and, in the aftermath of the "Milwaukee Massacre," helped shape the Conference of Consumer Organizations. Later, he represented the Consumers United of Palo Alto, the Consumers Cooperative Society of Palo Alto, and became president of the Consumer Federation of California. Unlike many consumer advocates, Kiesling also served as an advisor to government and business, including the Bureau of Automotive Repair in the Department of Consumer Affairs and Pacific Bell/AT&T.
The arrangement of these records reflect Kiesling's administrative efforts in the interest of both California consumers and businesses. They are organized in the following manner: 1) Consumer Organizations (1970-1990), 2) Conferences (1970-1995), 3) Government Consultancies (1976- 1985), 4) Research (1970-1982), 5) Publications (1970-1988).
The Roy Kiesling Papers have been assigned Accession Number: P1988.46. Processing of the collection was completed by Paul A. Thomsen in August, 2010.
1934 Born March 11, 1934, place unknown; Raised in Houston, Texas, after the Second
World War. Roy Kiesling graduated Yale University with a major in English
and a self- described "overwhelming fascination for sports cars." Thereafter,
he briefly taught English before entering the University of Texas Law program
1960 Completing his course of legal study in three years with a Bachelor of Laws
degree, he moved to San Francisco and worked as an administrator of research
contracts for then-Lockheed Missles and Space Company
1961-1966 Enrolled in San Jose State College as a student of engineering, but later
switched majors to Physics
1966ca The University of Texas retroactively granted Kiesling status as a Doctor of
Jurisprudence.
1970 Worked as a volunteer for Paul Ehrlich's Zero Population Growth (ZPG)
organization, eventually becoming the spokesman for the ZPG's task group on
Consumer environmental responsibility
1970 Attended the ten day "Summer Alumni College on Environment" conference
at Stanford University, Palo Alto, California
1971-1972 Co-founded the Consumer Alliance with Paul Ehrlich and Richard Harriman
1971 Sparred with congressional representative Peter McCloskey over the contents
of the federal legislature's Consumer Protection Agency (CPA) bills
1971 April; Met with Ralph Nader over his opposition to the Consumer Alliance's
organizational structure and anti-lobbyist stance. Soon after Nader created a
counter-organization, called Public Citizen.
1971 December; Attended the Ad Hoc Food Labeling Conference at which he
became friends with Helen Nelson, then-Special Assistant for Consumer
Affairs to California Governor Bobbie Brown, and Consumer Movement
leader Esther Peterson
1972 January; Liaised with Walker Sandbach, Executive Director fo the Consumer
Union and Consumer Federation of America President Helen Nelson at the
Consumer Federation of America Conference
1972 Donated $1,000 to the presidential campaign of George McGovern
1972 Worked to resolve "The Great Chevrolet Engine Mount Controversy" in which
the car company released cars for sale with defective engine stabilization parts
1973 Invited by Virginia Knauer the White House Special Assistant for Consumer
Affairs to attended a special meeting of the Consumer Federation of America
held in Milwaukee, Wisconsin. At the meeting, attendees split into factions
with competing visions of the Consumer Movement. The incident has often
been called "the Milwaukee Massacre"
1973-1974 During the Tucson Symposium, a dozen individuals, including Currin Shields,
Louis Meyer, and Fr. Robert McEwen, form the Conference of Consumer
Organizations
1973ca-1976 Represented the Consumers United of Palo Alto and the Consumers
Cooperative Society of Palo Alto, California against government
protectionism of American agribusiness
1974 Participated in the renewed congressional fight for a consumer-oriented
federal agency
1975 Researched consumer Co-ops in response to discussions during a January
Consumer Federation of American meeting
1976 Summer; Participated in the "Consumer '76 conference sponsored by the
California State Department of Consumer Affairs
1976 Summer; Attended the JC Penny Consumer Affairs Forum
1976-1985 Served on the advisory board and staff of the Bureau of Automotive Repair
(BAR) in the Department of Consumer Affairs
1977 Inaugurated as president of the Consumer Federation of California
1977 Invited to participate in a White House discussion, attempting to reinvigorate
the debate for a consumer-friendly federal agency
1977 Inspired by a meeting with Colston Warne on the campus of MIT, Kiesling
began writing an autobiography of his time in the Consumer Movement and
the direction the movement should next take. The unpublished manuscript,
entitled "Report to Those Most Concerned", describes his time in the
Consumer Movement
1978 The Federal Consumer protection Agency Bill was defeated in the House of
Representatives
1978-1983ca Served on the Consumer Advisory Council of the AT&T divestiture Pacific
Telephone
1980 Completed writing A Report to those Most Concerned
1980-1988 Provided consultation for various organizations on Intermittent Ignition
Devices and California's Car Lemon Laws
2007 Lobbied to ban genetically engineered drug-producing safflower
2007 Lived in Santa Cruz, California
2010 The Dodd-Frank Bill, calling for the creation of a Consumer Affairs Bureau,
passed both houses and was signed into law by President Barack Obama.
The Roy A. Kiesling Papers (1970-1990) consists primarily of correspondence, reports, conference material, and publications related to Kiesling's 1970s and 1980s participation as a lawyer and engineer in the California and national Consumer movements. The papers have been arranged to reflect his administrative involvement in several non-profit organizations, state-level government committees, for-profit businesses, and his personal interest in various ongoing consumer-related issues.
The collection is organized into five series: 1) Consumer Organizations; 2) Conferences; 3) Government Consultancies; 4) Research; 5) Publications.
The Consumer Organizations Series (1970-1990) consists of five boxes of memoranda, reports, speeches, correspondence, press releases, clippings, by-laws, receipts and chronological files, which span Roy Kiesling's administrative involvement in several consumer movement organizations. Arranged in chronological order by organization, this series stands as one of the two greatest strengths of the Kiesling Papers. Two of the boxes offer researchers a detailed view of the formative years of the Consumer Alliance, which was co-founded by Kiesling with Donald Kennedy and Paul Ehrlich in the aftermath of the ten day 1970 "Summer Alumni College on the Environment" symposium at Stanford University. Similarly, many files cover Kiesling's activities as a board member and president of the Consumer Federation of California and the Consumer Cooperative Society of Palo Alto, including board minutes, resolutions, and reports of the organization's actions. Researchers will also find the documentation relating to the Consumer Cooperative's files of particular interest in complementing the activities of other regional organizations. For example, where the Consumer Alliance was interested in broad issues, the Consumer Cooperative placed a greater focus on local issues, such as their affiliation with five California based supermarkets in collaboration with the Berkeley Cooperative. This partnership outlined in the files, accrued an annual collective gross of nineteen million dollars a year. Other files in this series include correspondence and reports relating to Paul Ehrlich's theories on population growth, the history of the California consumer movement, and the problems caused by the 1973 government protection of agricultural business and the teamsters over the United Farm Workers and the California shopper. Finally, still other materials center on the creation and maintenance of local cooperatives throughout California's urban landscape to the benefit of individual neighborhoods neglected by national store chains.
The Conferences Series (1970-1995) consists of three boxes of meeting minutes, programs, rosters, clippings, notes, testimonies and audio tapes arranged in chronological order. Collected by Kiesling during the 1970s as a conference attendee, many of the early files in this series cover important events in the history of the Consumer Movement. These include the 1970 Summer Alumni College on the Environment, the 1971 Food Labeling Conference, the 1971 Consumer Union/American Council on Consumer Interests (whose records are retained by K-State Special Collections), the "Milwaukee Massacre"of 1973, and several Tucson symposia. Other files include "Tape-to-Tape" recordings of conference speeches and lectures given by Consumer Movement leader Colston Warne. Researchers will also find the documents relating to the creation of the national conference creating the Conference of Consumer Organizations (COCO), which was founded by Currin Shields , Louis Meyer, and Fr. Robert McEwen and aided by Roy Kiesling, to be of particular interest. The papers of Shields and Meyer are also housed in the Consumer Movement Archives at Kansas State University. These files include several issues of the organization's newsletter, Intercom, as well as documentation relating to Food Grading, Earth Day, consumer medicine, boycotts, and their relationship with the Consumer Federation of America.
The Government Consultancies Series (1976-1985) collects two boxes of documents arranged in alphabetical order and relating to Roy Kiesling's involvement as an advisor to California Bureau of Automotive Repair. Spanning his eight years on the board of review in the California Department of Consumer Affairs, these documents include meeting minutes, chronological files, agendas, appointments, and reports, which largely focus on public grievances and service industry concerns with state and local regulations. One particularly noteworthy set of documentation involves the creation of a set of standards to deter the potentially fraudulent conduct and floating prices of individuals in California considered "Transmission Specialists." Other files contain complete runs of the government printed newsletter, Automobiliana (later renamed Car Clips), which Kiesling used for reference. The series also includes annual reports for the years 1975-1981. Researchers will also find of interest a set of correspondence between Kiesling and economist Milton Freidman on the role of government and regulation in consumer protection and their potential long-term effects on the American economy.
The Research Series (1970-1982) consists of nine boxes of documents arranged in alphabetical order, which served as reference material for Roy Kiesling. These files include reports, briefing books, correspondence, legal documents, industry advertizing samples and newspaper clippings, concerning the ongoing activities of Consumer Alliance, Kiesling's personal interest in energy awareness, tort law, and toys. The files also contains correspondence and clippings featuring the author's relationship with members of the Federal Trade Commission, Colston Warne, and Richard L.D. Morse. Other sections of this series also include accumulated research on such topics as Food branding, labeling ingredients and measuring, the viability of Health Maintenance Organization (HMO) plans, "Intermittent Ignition Devices," utility rate normalization plans in California, and drafts of consumer protection agency legislation brought before the United States Congress. Kiesling considered the Intermittent Ignition Devices issue before the California Department of Energy, a subject covering the state government's regulation of pilot lights in water heaters an ideal example of well-intentioned consumer "regulation gone wrong." Finally, researchers will also find special interest in Kiesling's collection of memos, reports, and manuals relating to his time on the Consumer Advisory Council and Consumer Advisory Panel for Pacific Bell. The files cover issues relating to the deregulation of the telecommunications industry in the 1980s, subsequent court proceedings, customer guides, and the availability of telephone access for the physically challenged.
The Publications Series (1970-1988) consists of three boxes of periodicals, reports, and studies arranged in alphabetical order by title. Several of the files collect guides and directories for an assortment of businesses, including California cooperatives, consumer associations, and complaint guides. Other files contain consumer-related information pamphlets and bound public testimonies before congress as well as journal issues, newsletters, and a complete 1974-1978 run of the The Workbook. Other folders collect a number of photographs, depicting period leaders in the Consumer Movement. The last box in the series contains sample outlines, topical chapters, and different manuscript versions of Kiesling’s unpublished memoir. The majority of the documentation relates to the lessons he learned as a consumer advocate and his time in the Consumer Movement, including sections on Ester Peterson, automobile safety, the 1970s fight for the Federal Consumer Protection Agency Bill, Ralph Nader, the Tucson Consumer Symposium, Peter McCloskey, the production and marketing of Pringles, and Paul Ehrlich’s Zero Population Growth organization.
A Consumer Alliance embossing seal has been transferred to the artifacts collection in the University Archives.
Box Folder
Series I Consumer Organizations
Consumer Alliance Administrative Files (1970-1974)
01 01 Antecedents and First Drafts, 1970
02 Bank Deposits
03 Brochure
04 Chronological File, 1971, March
05 April
06 May
07 June
08 July
09 August
10 September
11 October
12 November
13 December
14 1972, January
15 February
16 March
17 April
18 May
19 June
20 July
21 August
22 September
23 October
24 November
25 December
26 1973
27 1974
28 Copyright
29 Corporate, Addresses
30 Replies 1
31 Replies 2
32 Replies 3
33 Replies 4
34 Correspondence
35 County Tax Records
36 Envelopes
37 Expenses
Consumer Alliance Administrative Files (1970-1972)
02 01 Franchise Tax Board
02 Federal Withholdings, 1972
03 Finances
04 Internal Revenue Service
05 Internal Revenue Service, 1970
06 Insurance
07 Masters
08 Memberships
09 Membership Letters and Suggestions
10 Membership Lists
11 Miscellaneous
12 Pamphlets
13 Press Coverage
14 Receipts, 1971, January-March
15 April
16 May
17 June
18 July
19 August
20 September
21 October
22 November
23 December
24 Register of Charitable Trusts
25 Renewal Letters
26 Speeches and Book Notes,
27 Unfiled Papers
28 Whole Earth Consumers Union
Consumer Federation of California Administrative Files/Conference Files (1972-1990
03 01 Agenda, 1990
02 Annual Meeting, 1973
03 1974
04 1976
05 1978
06 1979
07 1980
08 1981
09 1985
10 Board, 1976-1981
11 Board Mailing Labels
12 Budget and Administration,1974-1976
13 Bylaws, 1972-1976
14 California Consumer, 1980-1982
15 Chronological Files, 1972-1976
16 1977
17 1978
18 1979
19 1983
20 1984
21 Correspondence
22 General Convention, 1978
23 1986
24 1988
25 1992
26 Grievances, 1977
27 History, 1966-1971
28 Los Angeles Chapter, 1977-1981
29 Manifesto, 1972
30 Membership Mailing Labels
31 Membership Drive, 1977
32 Organization Member Recruiting, 1977
33 Policy Board Agendas and Minutes, 1977-1978
34 Program Proposal, 1976-1978
35 Newsletter
36 Nominating Committee, 1976
37 Publications, 1974-1977
38 Publications Committee, 1977
39 Resolutions, 1973-1976
40 Resolutions, 1980
41 1982
42 1983
43 1985
44 1986
45 Rosters, 1978
46 Task Force Reports, 1972-1973
San Francisco Consumer Action/ Miscellaneous Consumer Groups
Administrative Files (1971-1995)
04 01 San Francisco Consumer Action, 1971
02 1972
03 1973
04 1974
05 1975
06 1976
07 1977
08 1978
09 1979
10 Consumer Action News 1 , 1985-1991
11 2, 1992-1995
12 History
13 Studies and Testimonies, 1971-1977
14 Arizona Consumers Council, 1972-1975
15 Consumer Education and Protection Association, 1970
16 Consumers United, 1970-1978
17 Cynthia, 1971-1972
18 Lehigh Valley Organized Shopper, 1972
19 Los Angeles Department of Consumer Affairs
20 Louisiana Consumers League,1973-1975
21 Medical Committee for Human Rights,
22 Miscellaneous Newsletters, 1973
23 Nevada Consumer's League, 1975
24 Petroleum Allocation, 1974
25 Rhode Island Consumer Council, 1986
26 Texas Consumer Association,1972-1976
27 Vectors, 1974-1976
28 Virginia Citizens Consumer Council, 1971-1974
29 Zero Population Growth, 1970
Consumers Cooperative Society of Palo Alto Administrative Files (1973-1988)
05 01 Acting Liaison, 1974-1975
02 Tina Baird, 1975
03 Roland Ballen, 1974
04 Board Effectiveness, 1975-1976
05 Board Minutes, April 1973-April 1976
06 Bread Program, 1974
07 Brierpatch, 1975
08 California Avenue Remodeling, 1974
09 Co-op Month, 1973
10 Campaign Statement, 1976
11 Center Survey, 1973
12 Co-op League of the USA, 1972-1974
13 Co-op Financing, 1973-1976
14 Hume Report, 1974
15 Kahn Report, 1968
16 Member & Community Relations Reorganization, 1974
17 Mac Larsen, 1974
18 Leadership, 1975-1978
19 Morris Lippman, 1974
20 Management Evaluations, 1973
21 1974
22 Memorabilia, 1974-1981
23 Merchandising,1974
24 Merchandising Policy, 1973
25 Middlefield Remodeling, 1974
26 Miscellaneous, 1972-1976
27 Mutual Service, 1974
28 Employee policy, 1971
29 Names Withheld, 1974
30 News, 1987-1988
31 Nooz, 1975-1976
32 Non-Foods, 1974
33 President's Message, 1975
34 Allen Reid, 1973
35 United Farm Workers 1974-1976
Series II Conferences
Conferences and Speeches (1970-1976)
06 01 Conference and Seminar Index and Rosters
02 Current Rosters
03 Tape Recording Log (Tape included)
04 Summer Alumni College, July 1970
05 Food Labeling Conference, 8-10, Dec., 1971
06 CU/ACC Annual Meeting, -7-9 Oct., 1971, San Francisco
07 Santa Cruz Conference, 20-21, Nov. 1971
08 Santa Clara County Consumer Protection Conference, 5 Feb, 1972
09 Consumer Education Conference, 3 March, 1972
10 Home Economists in Business 24 June 1972
11 Consumer Union/Virginia Consumer Annual Meeting, 6-8 Oct., 1972
12 Student Consumer Action Conference, 10-13 Oct., 1972
13 Home Management and Family Economic Conferences, 2 Nov., 1972
14 American Association for the Advancement of Science Annual Meeting, 28-29,
Dec., 1972
15 Consumer Assembly, Jan., 1973
16 Davis Symposium, 15 Feb, 1973
17 Consumer and Environmental Law Symposium, 14, March, 1973
18 Open Dating, 27, March, 1973
19 Milwaukee Massacre, July, 1973
20 Arizona Symposium, Dec, 1973
21 San Raphael Organizing Conference, Jan 1974
22 Citizen's Energy Conference, Feb., 1974
23 Santa Clara Valley Coalition Resolutions, 1974
24 Santa Clara Valley Coalition Consumer Protection Task Force, 1974
25 Santa Clara Valley Coalition, 30 March, 1974
26 Summer Alumni College Conference, August 1974
27 Cooperative League of the United States of America Congress, Oct., 1974
28 Sacramento County Consumer Protection Bureau Conference, Oct, 1974
29 Direct Selling Symposium 21 Nov., 1974
30 Tucson Symposium, December, 1974,
31 Consumer Assembly, 1975
32 Transportation Seminar, 14-15, Feb, 1975
33 Citizen Action Group and Agricultural Priorities Meetings, June, 1974-May, 1975
34 Used Car Warranty Hearing, July, 1975
35 COCO Seminars, July-August, 1975
36 Consumer, October, 1975
37 Food Technology Panel, 20 Nov., 1975
38 Tucson Symposium, 1975
39 Solid Waste Workshop, 12-13, Jan, 1976
40 Consumer Assembly, 1976
41 "Power and Dominance", 20-21 Feb., 1976
42 Independent Petroleum Association of America Midyear Meeting, 9-11, May, 1976
43 Pennsylvania Consumer Conference, 9-11 May, 1976
44 Washington Trip, 12-13, May, 1976
45 Consumer Affairs Forum, 14-18 June, 1976
46 Consumer Action Fundraiser, 25 July, 1976
47 Karen Moller, 11-13, Aug., 1976
48 Oakland Department of Commerce Speech, 22 Sept., 1976
Conferences and Hearings (1976-1979)
07 01 Department of Consumer Affairs Orientation, 23 Sept., 1976
02 Gold and Humanity, 2, Oct, 1976
03 Auto Repair, 1976, Planning File
04 Tuscon Symposium, 1976
05 Consumer, 1976
06 Consumer Assembly, 1977
07 Fremont High School Lecture, 12 Jan. 1977
08 Consumer Awareness Conference, 5 February, 1977
09 Towards Economic Democracy, 18-20 Feb., 1977
10 Consumer Federation of America Annual Meeting, 1977
11 Environment Policy, 1977
12 Consumer Affairs Forum, 12-17 June, 1977
13 MIT Ad Hoc Consumer Conference, 27 July, 1977
14 MIT Consumer Research for Consumer Policy, 28-29 July, 1977
15 USDA Meat and Poultry, 26 Aug, 1977
16 Energy Conference, 19-21 Sept., 1977
17 Santa Clara Valley Consumers Annual Convention, Fall, 1977
18 Federal Trade Commission Warranty Hearings, 7 Nov., 1977
19 Atlantic Richfield Company, 25 Feb., 1978
20 April, 1978
21 May, 1978
22 Sept., 1978
23 National Association of Regulatory Utility Commissioners Hearing, 7-8, Aug.,
1978
24 FDA/USDA/FTC Food Labeling Hearings, 12-13, Oct., 1978
25 Shell Conference, 21 Nov., 1978
26 Consumer Assembly, 7-9, Feb., 1979
27 Atlantic Richfield Company Conference, 8-9 Mar, 1979
28 American Council on Consumer Interests Conference, 25-28, April, 1979
29 Telecommunications Workshop, 12-14, Mar, 1979
30 Atlantic Richfield Company Conference, 8 June, 1979
31 Society of Consumer Affairs Professionals Discussion, 29 June, 1979
32 Conference of Consumer Organization/AT&T Joint Panel, 5-7 Dec., 1979
33 Joint Consumer Advisory Council Meeting
Conferences and Hearings/Conference of Consumer Organizations (COCO) (1980-1995)
08 01 John Sawhill Meeting, 31 Jan., 1980
02 Tucson Lecture, 4 Feb, 1980
03 American Council on Consumer Interests Conference, 16-19, April,1980
04 Big Business Day, 17, April, 1980
05 Earth Day, 22, April, 1980
06 Food Grading, 17 July, 1980
07 National Consumer Education Week, 5-11, Oct., 1980
08 National Highway Traffic Safety Administration Symposium, 9-11, Dec., 1980
09 Direct Selling Educational Foundation/Consumer Conference, 22 Jan., 1982
10 Consumer Medicine Conference, 20 Oct, 1983
11 Goodyear Consulting, May 1984
12 Consumer Boycotts, 21 Aug, 1984
13 National Pharmaceutical Council Symposium, 1 Nov, 1984
14 Virginia Citizens Consumer council, Dec., 1984
15 Environmental Action Foundation, Dec., 1984
16 Consumerism, 1985
17 Consumer Federation of America, 1987
18 Conference of Consumer Organizations
19 Board
20 Bylaws
21 Conference 21-23, Oct., 1979
22 Intercom, 1974-1982
23 January, 1983-1986
24 January, 1987- December, 1991
25 January, 1992-1995
26 Internship Program
27 Roster
Series III Government Consultancies
California Bureau of Automotive Repair (1976-1985)
09 01 Anthony A Martino Company,1982
02 Administrative, 1980
03 Agendas, 1984
04 Anniversary, 1982
05 Appointments, 1976-1982
06 Automatic Transmission Standard
07 Auto Repair, 1976
08 Automobiliana 1, 1978-1979
09 2, 1980-1981
10 3, 1981-1984
11 Background Reading, 1976-1978
12 Board, 1981-1985
13 "Boardialogue", Department of Consumer Affairs, 1978
14 Car Clips, 1984-1985
15 Chronological File, 1976-1979
16 1980
17 1981
18 1982
19 1983
20 1984
21 Complaint Handling, 1981
22 Consumer Affairs, 1976-1979
23 Friedman, Milton, 1980
24 Flat Rate Hearing, 1978
25 Flat Rate Suit, 1978-1979
26 History, 1971-1983
27 Maintainability,1984
California Bureau of Automotive Repair (1976-1985)
10 01 Meetings, 1976-1979
02 1980-1981
03 1982-1983
04 1984-1985
05 Orientation
06 Newsletters
07 Preprint 12 Committee
08 Publications
09 Regulations
10 Report, Auto Repair, 1976
11 Reports 1
12 2
13 Sign Postings
14 Voluntary Certification
Series IV Research
Consumer Alliance (1970-1984)
11 01 Ad Hoc Planning Committee, 1977-1979
02 Alcohol Fair Trade, 1977-1978
03 Advertising Regulation, 1971
04 Aerosols, 1975
05 Appliances, 1976
06 Banking, Savings and Credit, 1972
07 Better Business Bureau, 1972-1973
08 Bibliography, Consumer Education
09 Environment, 1971-1976
10 Establishment, 1973
11 Movement, 1977
12 Writing Technique
13 Justin Blackwelder, 1970
14 Fred Branfman, 1976-1977
15 Jerry Brown, 1975
16 Jimmy Carter, 1976
17 City and County Laws, 1974-1977
18 Consumer Federation of America By-Laws
19 Correspondence, 1978-1984
20 News
21 Committee for Open Media
22 Common Cause, 1971
23 Complaint, 1973
24 Conflict of Interest, 1975-1978
25 Consumer Advocate, 1977
26 Consumer Interests Foundation, 1972
27 Consumer Education, 1977
28 Consumer Information System, 1972-1975
29 Consumer Behavior, 1973-1978
30 Consumers Union, 1970
31 Proposal, 1973
32 Corporate Responsibility 1, 1972-1975
33 2, 1978
34 Cory, Geneve, 1977
35 Criticism, 1979
36 Curiosa, 1970-1975
Consumer Alliance (1971-1981)
12 01 Department of Consumer Affairs, 1972-1979
02 Danforth, Art, 1971-1980
03 Deficiency Judgement, 1975-1977
04 Electronic Fund Transfer System,1977-1978
05 Environmental Bulletin, 1974-1977
06 Erickson, Barbara, 1977
07 Fabric, 1972
08 Grantsmanship, 1980
09 Grievance Handling, 1974-1978
10 Growth, 1975
11 Garbage Rates, 1977
12 Harnik, Peter, 1979-1980
13 Hamilton, Kathleen, 1979
14 Haney, Camille, 1977
15 Harris, David
16 Harris, Ellen
17 Fred Harris for President
18 Tom Hayden for US Senate, 1981
19 Hightower, Jim, 1979
20 Health Care, 1977
21 Hutchinson, Janet, 1984
22 Index of Issues and Topics
23 Industry Shuck and Jive, 1977-1979
24 Intermediate Technology,
25 Item Pricing, 1979
26 Unit Pricing, 1977
27 Jarvis Initiative, 1978
28 Jarvis-Gann Initiative, 1978
29 Jordan, Lynn, 1981
30 Kahn, Robert, 1978
31 Kaplan, Mike, 1972
32 Kehoe, John, 1974
33 Kennedy, Donald, 1980
34 Kiesling Report, 1972
35 Knauer, Virginia,
36 Lakein, Alan, 1979
37 Lemon Law, California, 1985-1988
38 Landlord and Tenant, 1977
39 Land Use, 1976
40 Law, 1972
41 Lobbying Techniques, 1974-1979
42 Marketing Divorcement, 1979
43 Metric System, 1977
44 Metric Board, United States, 1980
45 Middleton, Julie, 1979
46 Myerson, Bess, 1973
47 Meat Boycott, 1973
48 Media and Consumer, 1971
Consumer Alliance (1971-1989)
13 01 Media, 1972-1976
02 McDonald, Grace, 1973
03 McDonald, William, 1977
04 McCloskey, Jr., Paul, 1973-1979
05 Morse, Richard L.D. 1975-1980
06 National Consumer Cooperative Bank, 1975-1978
07 National Consumer Affairs Training Center, 1979
08 Common Sense, 1973-1976
09 National Consumer Congress, 1973-1976
10 National Consumers League, 1973
11 New Motor Vehicle Warranty Act, 1977
12 No-Fault, 1971-1977
13 Nader, Ralph, 1968-1989
14 Noise, 1971
15 Nelson, Helen, 1976-1977
16 National Business Council on Consumer Affairs, 1971
17 Occupational Licensor, 1980
18 Organizing Techniques,1971-1988
19 Pachtner, Kay, 1976
20 Pharmaceuticals, 1972-1980
21 Paralegals, 1977
22 Packaging and Labeling, 1972-1978
23 Peninsula Action Mobilization, 1972
24 Priorities, 1971-1972
25 Product Liability, 1976-1978
26 Public Participation, 1976-1978
27 Public Members, 1977-1981
28 Prescription Price Posting, 1979
29 Pomona Valley, 1972
30 Privacy, 1979
31 Reagan, Ronald, 1980
32 Reed, Jim, 1977
33 Rosenthal, Benjamin, 1976
34 Richardson, Lee, 1977
35 Recycling, 1977
36 Rusted Chevys, 1977
37 Ryan, Mary, 1972-1973
38 Safety, 1975-1976
39 San Francisco Neighborhood Legal Assistance Foundation, 1976
40 Sacramento County Consumer Protection Bureau, 1968-1972
41 Santa Clara County, Weights, Measures, and Consumer Affairs, 1973
Consumer Alliance/Energy Awareness (1972-1981)
14 01 Santa Clara Valley County, 1976
02 Schutze, Howard, 1975
03 Sentry Survey
04 Siegel, Sylvia, 1977
05 Shell Oil Company, 1977-1978
06 Small Claims Court, 1979-1981
07 Society of Consumer Affairs Professionals
08 Small Utility Consumer Action Group,1978
09 Smith, Ned, 1979-1980
10 Solomon, Goody, 1975
11 Speer, Leesa, 1977
12 Staples, Ann, 1976
13 Steorts, Nancy,1975
14 Stern Concern,1972-1980
15 SolarCal
16 Sun Day
17 Tarrant, James, 1980
18 Turner, Jim, 1977
19 Tax Reform, 1977-1978
20 Tort Law Reform, 1976
21 Toys, 1972-1975
22 United Auto Workers, 1976-1980
23 Used Car Disclosure, 1976
24 Used Car Warranty,1975-1976
25 Wallace, Bette, 1974-1976
26 Watt, Kenneth, 1973
27 Weights and Measures, 1977-1978
28 Welfare, 1976-1977
29 Wilson, Dustin, 1977
30 Yannatta, Ruth
31 Yankelovich, David, 1977-1981
32 Sorenson Report,1972
33 Energy Awareness, 1977
Federal Trade Commission/Food Issues Research (1971-1980)
15 01 The Brand X Bill, 1977
02 Consumer Product Safety Commission 1, 1974-1976
03 2, 1974-1980
04 3 ,1974
05 Consumer Protection Agency Bills, 1978
06 Inception,1977
07 Notes, 1975
08 1976
09 1977
10 1978
11 Federal Consumer Protection, 1971-1973
12 Federal Trade Commission, 1979
13 National Commission on Product Safety, 1970-1976
14 National Electronic Injury and Surveillance System News, 1975-1977
15 The Real Thing, May, 1977
16 Agricultural Business Tiller, 1977-1978
17 Beef Grades, 1974
18 Co-op Label, 1973
19 ETC Consumer Newsletter, 1975
20 Food Day, 1975
21 1976
Food Issues Research/ HMO Research (1975-1977)
16 01 Food Day,1977
02 Food Industry
03 Ingredient Labels
04 Junk Food, Schools
05 Marketing Orders 1
06 2
07 Milk Prices
08 Boycott, 1975
09 1975
10 Net Weight Labeling, 1976
11 People and Land
12 Policy
13 Proposals
14 Pricing, Items
15 Price Survey
16 Principles and Processes
17 Safe Food Institute
18 Safety and Nutrition
19 Safeway
20 Taskforce
21 Unit Pricing
22 Health Maintenance Organization Band Roster
23 Board
24 Bay Area Neighborhood Development
25 Proposal
26 Grant Proposal
27 Health Background Reading
28 Joint Planning Committee
29 Mid-Peninsula Health Service Board
Intermittent Ignition Devices/Toward Utility Rate Normalization/Pacific Bell (1972-1982)
17 01 Automatic Ignition of Residential Gas Appliances Reports, 1975
02 Background, 1973-1975
03 Consumer Recommendations, 1977
04 Memos,, 1976
05 Notes,1975-1976
06 Standards,1972-1975
07 Toward Utility Rate Normalization Board, 1976-1980
08 Briefs, 1974
09 Bylaws,1976
10 Conservation Project, 1977
11 Financial, 1976
12 Gilmour, George, 1976
13 Mail Campaign
14 Miscellaneous, 1974-1979
15 Pacific Bell Advertizing Policy and Procedures 1979
16 AT&T Divestitures, 1981-1982
17 California Public Utilities Commission, 1980
18 1981
19 Consumer Advisory Council Charter/ I-VI Guide, 1979
20 Consumer Advisory Council III, Advertizing Scripts
21 Log, 1978
Pacific Bell (1978-1982)
18 01 Annual Report, 1980
02 Consumer Advisory Council III Agenda,1979
03 Planning
04 Reports and Background
05 Report, 1978 1
06 2
07 3
08 Report, 1979
09 Report, 1982
10 Consumer Advisory Panel, 1980
11 Administrative, 1981-1982
12 Background
13 Meeting, 27-28, Feb, 1981
14 20, March, 1981
Pacific Bell (1974- 1982)
19 01 28 May, 1981
02 31 July, 1981
03 3 October, 1981
04 20 November, 1981
05 5 February, 1982
06 6 February, 1982
07 17 April, 1982
08 12 June, 1982
09 7 August, 1982
10 16 October, 1982
11 Review Panel, 1980
12 Customer Guide
13 Corporate Public Policy Meeting, 26 August, 1982
14 Clippings, 1982
15 Correspondence, 1978
16 Press Clippings 1, 1981-1982
17 2, 1981-1982
18 Miscellaneous, 1981
19 Operator Manual, 1979
20 Product, 1982
21 Telephone, 1974
22 Telecommunications Act, HR 6121, 1980
23 Utilities, Regulation, 1972-1979
24 Utilities Court Rulings, 1982
Series V Publications
Periodicals, Reports, and Studies (1970-1988)
20 01 The Advocate, 1979
02 Agribusiness Directory of Major Corporations, 1976
03 Billions for Band-Aids
04 California's Uncommon Market
05 Citizen Action in Radio and Television
06 Complaint Handling, 1977
07 The Complete California Consumer Catalog, 1977
08 Consumer Action History
09 Consumer Associates of California
10 Consumer Complaint Action Guide, 1972
11 Consumer Report on New City and County Consumer Protection Agencies, 1972
12 Consumer Study, Thesis
13 Corporate Crime, 1977
14 Cost Containment and Freedom of Choice,1988
15 Decade of Service: The Institute for Community Service, Pennsylvania, 1980
16 Energy Conservation Policy of the Commonwealth of Pennsylvania, 1975
17 Federal Register, 1975
18 The Fields Have Turned Brown, 1975
19 Getting Down to Earth,1972
20 Guide to Bay Area Small Claims Courts,1983
21 Guide to Consumer and Investor Protection Agencies
22 Information for Consumers,1981
23 In the Public Trust
24 Management Journal, 1981
25 Mead, Margaret, Hunger, 1970
26 Organizing for Healthcare, 1974
27 Pamphlets, 1969-1976
28 Pen Power
29 People's Yellow Pages
30 Prescription Drug Prices, 1983
31 Regulation of Public Utility and Transportation Companies in the State of
California, 1981
32 Restricting Petroleum Refineries, 1978
33 Retailer's Guide to Consumer Action, 1974
34 Roche, 1983
35 Roots, 1971
36 Shenefield Testimony, 1979
37 Serendipity 1972-1974
38 Sorry We Could Not Be of More Help, 1986
39 South Bay People's Yellow Pages
40 Source Catalog, 1972
41 State Consumer Action, 1971
42 Training Consumer Leaders,
43 Warning: Reaganomics Harmful to Consumers, 1982
44 Who's Minding the Coop?, 1974
45 Why Do We Spend So Much Money?, 1973-1977
46 The Workbook, 1974
47 1975
48 1976
49 1977
50 1978
Photographs and Manuscripts
21 01 Photographs
"Report to those Most Concerned"
22 01 Carter Administration
02 Chapter 1
03 Chapter 2
03 Chapter 3
04 Chapter 4
05 Chapter 5
06 Chapter 6
07 Chapter 6 "Power and Organization"
08 Chapter 7 "Ester Peterson"
09 Chapter 8
10 Chapter 9
11 Chapter 9 "Use of Information"
12 Chapter 10 "Wages"
13 Chapter 11 "Corporations"
14 Chapter 12
15 Chapter 13
16 Chapter 13 "Airbags"
17 Chapter 14 "Lobbying Nader"
18 Chapter 14 "Lunar Problem"
19 Chapter 15 "Concluding Remarks"
20 Literary Agency Sample Submission
21 Log, 1979-1981
22 Manuscript Comments
23 Edits
24 Pages (Hold)
25 Outline, Chapter 13
26 Draft
27 Spare Sheets
28 Topical Manuscript Samples
29 Report to those Most Concerned
30 Report to those Most Concerned
31 Report to those Most Concerned
32 Sample
34 Full Manuscript
35 Full Manuscript