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Roy Kiesling Papers

Introduction

In 1996, the Consumer Movement Archives of the Richard L. D. and Marjorie J. Morse Department of Special Collections at Hale Library, Kansas State University, became the repository for the papers of Roy A. Kiesling.

As a lawyer in the 1970s and 1980s, Kiesling was instrumental in the growth of several California-based outlets of the growing Consumer Movement. A co-founder of the Consumer Alliance with Paul Ehrlich and Richard Harriman, Kiesling helped craft a declaration of consumer rights, which included stipulations for the inclusion of name and complete mailing address of product manufacturers, the name of the product, model number, warnings usage, and the list of ingredients with accurate percentages stated on the product label. During this time, he also took part in the national meetings of the Consumer Federation of America and, in the aftermath of the "Milwaukee Massacre," helped shape the Conference of Consumer Organizations. Later, he represented the Consumers United of Palo Alto, the Consumers Cooperative Society of Palo Alto, and became president of the Consumer Federation of California. Unlike many consumer advocates, Kiesling also served as an advisor to government and business, including the Bureau of Automotive Repair in the Department of Consumer Affairs and Pacific Bell/AT&T.

The arrangement of these records reflect Kiesling's administrative efforts in the interest of both California consumers and businesses. They are organized in the following manner: 1) Consumer Organizations (1970-1990), 2) Conferences (1970-1995), 3) Government Consultancies (1976- 1985), 4) Research (1970-1982), 5) Publications (1970-1988).

The Roy Kiesling Papers have been assigned Accession Number: P1988.46. Processing of the collection was completed by Paul A. Thomsen in August, 2010.

Chronology

1934        Born March 11, 1934, place unknown; Raised in Houston, Texas, after the Second
            World  War.  Roy Kiesling graduated Yale University with a major in English
            and a self- described "overwhelming fascination for sports cars." Thereafter,
            he briefly taught English before entering the University of Texas Law program 

1960        Completing his course of legal study in three years with a Bachelor of Laws
            degree, he moved to San Francisco and worked as an administrator of research
            contracts for then-Lockheed Missles and Space Company

1961-1966   Enrolled in San Jose State College as a student of engineering, but later
            switched majors to Physics

1966ca      The University of Texas retroactively granted Kiesling status as a Doctor of
            Jurisprudence.

1970        Worked as a volunteer for Paul Ehrlich's Zero Population Growth (ZPG)
            organization, eventually becoming the spokesman for the ZPG's task group on
            Consumer environmental responsibility

1970        Attended the ten day "Summer Alumni College on Environment" conference
            at Stanford University, Palo Alto, California

1971-1972   Co-founded the Consumer Alliance with Paul Ehrlich and Richard Harriman

1971        Sparred with congressional representative Peter McCloskey over the contents
            of  the federal legislature's Consumer Protection Agency (CPA) bills

1971        April; Met with Ralph Nader over his opposition to the Consumer Alliance's
            organizational structure and anti-lobbyist stance. Soon after Nader created a 
            counter-organization, called Public Citizen.

1971        December; Attended the Ad Hoc Food Labeling Conference at which he
            became friends with Helen Nelson, then-Special Assistant for Consumer
            Affairs to California Governor Bobbie Brown, and Consumer Movement
            leader Esther Peterson

1972        January; Liaised with Walker Sandbach, Executive Director fo the Consumer
            Union and Consumer Federation of America President Helen Nelson at the
            Consumer Federation of America Conference

1972        Donated $1,000 to the presidential campaign of George McGovern

1972        Worked to resolve "The Great Chevrolet Engine Mount Controversy" in which
            the car company released cars for sale with defective engine stabilization parts 

1973        Invited by Virginia Knauer the White House Special Assistant for Consumer
            Affairs to attended a special meeting of the Consumer Federation of America
            held in Milwaukee, Wisconsin. At the meeting, attendees split into factions
            with competing visions of the Consumer Movement. The incident has often
            been called "the Milwaukee Massacre"
  
1973-1974   During the Tucson Symposium, a dozen individuals, including Currin Shields, 
            Louis Meyer, and Fr. Robert McEwen, form the Conference of Consumer
            Organizations    

1973ca-1976 Represented the Consumers United of Palo Alto and the Consumers
            Cooperative Society of Palo Alto, California against  government
            protectionism of American agribusiness

1974        Participated in the renewed congressional fight for a consumer-oriented
            federal agency

1975        Researched consumer Co-ops in response to discussions during a January
            Consumer Federation of American meeting

1976        Summer; Participated in the "Consumer '76 conference sponsored by the
            California State Department of Consumer Affairs

1976        Summer; Attended the JC Penny Consumer Affairs Forum

1976-1985   Served on the advisory board and staff of the Bureau of Automotive Repair
            (BAR) in the Department of Consumer Affairs 

1977        Inaugurated as president of the Consumer Federation of California     

1977        Invited to participate in a White House discussion, attempting to reinvigorate
            the  debate for a consumer-friendly federal agency  

1977        Inspired by a meeting with Colston Warne on the campus of MIT, Kiesling
            began writing an autobiography of his time in the Consumer Movement and
            the direction the movement should next take. The unpublished manuscript,
            entitled "Report to Those Most Concerned", describes his time in the
            Consumer Movement

1978        The Federal Consumer protection Agency Bill was defeated in the House of
            Representatives

1978-1983ca Served on the Consumer Advisory Council of the AT&T divestiture Pacific
            Telephone

1980        Completed writing A Report to those Most Concerned 
               
1980-1988   Provided consultation for various organizations on Intermittent Ignition
            Devices and California's Car Lemon Laws 

2007        Lobbied to ban genetically engineered drug-producing safflower

2007        Lived in Santa Cruz, California

2010        The Dodd-Frank Bill, calling for the creation of a Consumer Affairs Bureau, 
            passed both houses and was signed into law by President Barack Obama. 

Scope and Contents Note

The Roy A. Kiesling Papers (1970-1990) consists primarily of correspondence, reports, conference material, and publications related to Kiesling's 1970s and 1980s participation as a lawyer and engineer in the California and national Consumer movements. The papers have been arranged to reflect his administrative involvement in several non-profit organizations, state-level government committees, for-profit businesses, and his personal interest in various ongoing consumer-related issues.

The collection is organized into five series: 1) Consumer Organizations; 2) Conferences; 3) Government Consultancies; 4) Research; 5) Publications.

The Consumer Organizations Series (1970-1990) consists of five boxes of memoranda, reports, speeches, correspondence, press releases, clippings, by-laws, receipts and chronological files, which span Roy Kiesling's administrative involvement in several consumer movement organizations. Arranged in chronological order by organization, this series stands as one of the two greatest strengths of the Kiesling Papers. Two of the boxes offer researchers a detailed view of the formative years of the Consumer Alliance, which was co-founded by Kiesling with Donald Kennedy and Paul Ehrlich in the aftermath of the ten day 1970 "Summer Alumni College on the Environment" symposium at Stanford University. Similarly, many files cover Kiesling's activities as a board member and president of the Consumer Federation of California and the Consumer Cooperative Society of Palo Alto, including board minutes, resolutions, and reports of the organization's actions. Researchers will also find the documentation relating to the Consumer Cooperative's files of particular interest in complementing the activities of other regional organizations. For example, where the Consumer Alliance was interested in broad issues, the Consumer Cooperative placed a greater focus on local issues, such as their affiliation with five California based supermarkets in collaboration with the Berkeley Cooperative. This partnership outlined in the files, accrued an annual collective gross of nineteen million dollars a year. Other files in this series include correspondence and reports relating to Paul Ehrlich's theories on population growth, the history of the California consumer movement, and the problems caused by the 1973 government protection of agricultural business and the teamsters over the United Farm Workers and the California shopper. Finally, still other materials center on the creation and maintenance of local cooperatives throughout California's urban landscape to the benefit of individual neighborhoods neglected by national store chains.

The Conferences Series (1970-1995) consists of three boxes of meeting minutes, programs, rosters, clippings, notes, testimonies and audio tapes arranged in chronological order. Collected by Kiesling during the 1970s as a conference attendee, many of the early files in this series cover important events in the history of the Consumer Movement. These include the 1970 Summer Alumni College on the Environment, the 1971 Food Labeling Conference, the 1971 Consumer Union/American Council on Consumer Interests (whose records are retained by K-State Special Collections), the "Milwaukee Massacre"of 1973, and several Tucson symposia. Other files include "Tape-to-Tape" recordings of conference speeches and lectures given by Consumer Movement leader Colston Warne. Researchers will also find the documents relating to the creation of the national conference creating the Conference of Consumer Organizations (COCO), which was founded by Currin Shields , Louis Meyer, and Fr. Robert McEwen and aided by Roy Kiesling, to be of particular interest. The papers of Shields and Meyer are also housed in the Consumer Movement Archives at Kansas State University. These files include several issues of the organization's newsletter, Intercom, as well as documentation relating to Food Grading, Earth Day, consumer medicine, boycotts, and their relationship with the Consumer Federation of America.

The Government Consultancies Series (1976-1985) collects two boxes of documents arranged in alphabetical order and relating to Roy Kiesling's involvement as an advisor to California Bureau of Automotive Repair. Spanning his eight years on the board of review in the California Department of Consumer Affairs, these documents include meeting minutes, chronological files, agendas, appointments, and reports, which largely focus on public grievances and service industry concerns with state and local regulations. One particularly noteworthy set of documentation involves the creation of a set of standards to deter the potentially fraudulent conduct and floating prices of individuals in California considered "Transmission Specialists." Other files contain complete runs of the government printed newsletter, Automobiliana (later renamed Car Clips), which Kiesling used for reference. The series also includes annual reports for the years 1975-1981. Researchers will also find of interest a set of correspondence between Kiesling and economist Milton Freidman on the role of government and regulation in consumer protection and their potential long-term effects on the American economy.

The Research Series (1970-1982) consists of nine boxes of documents arranged in alphabetical order, which served as reference material for Roy Kiesling. These files include reports, briefing books, correspondence, legal documents, industry advertizing samples and newspaper clippings, concerning the ongoing activities of Consumer Alliance, Kiesling's personal interest in energy awareness, tort law, and toys. The files also contains correspondence and clippings featuring the author's relationship with members of the Federal Trade Commission, Colston Warne, and Richard L.D. Morse. Other sections of this series also include accumulated research on such topics as Food branding, labeling ingredients and measuring, the viability of Health Maintenance Organization (HMO) plans, "Intermittent Ignition Devices," utility rate normalization plans in California, and drafts of consumer protection agency legislation brought before the United States Congress. Kiesling considered the Intermittent Ignition Devices issue before the California Department of Energy, a subject covering the state government's regulation of pilot lights in water heaters an ideal example of well-intentioned consumer "regulation gone wrong." Finally, researchers will also find special interest in Kiesling's collection of memos, reports, and manuals relating to his time on the Consumer Advisory Council and Consumer Advisory Panel for Pacific Bell. The files cover issues relating to the deregulation of the telecommunications industry in the 1980s, subsequent court proceedings, customer guides, and the availability of telephone access for the physically challenged.

The Publications Series (1970-1988) consists of three boxes of periodicals, reports, and studies arranged in alphabetical order by title. Several of the files collect guides and directories for an assortment of businesses, including California cooperatives, consumer associations, and complaint guides. Other files contain consumer-related information pamphlets and bound public testimonies before congress as well as journal issues, newsletters, and a complete 1974-1978 run of the The Workbook. Other folders collect a number of photographs, depicting period leaders in the Consumer Movement. The last box in the series contains sample outlines, topical chapters, and different manuscript versions of Kiesling’s unpublished memoir. The majority of the documentation relates to the lessons he learned as a consumer advocate and his time in the Consumer Movement, including sections on Ester Peterson, automobile safety, the 1970s fight for the Federal Consumer Protection Agency Bill, Ralph Nader, the Tucson Consumer Symposium, Peter McCloskey, the production and marketing of Pringles, and Paul Ehrlich’s Zero Population Growth organization.

A Consumer Alliance embossing seal has been transferred to the artifacts collection in the University Archives.

Container List

Box  Folder

          Series I Consumer Organizations

          Consumer Alliance Administrative Files (1970-1974)     

01   01   Antecedents and First Drafts, 1970
     02   Bank Deposits                                     
     03   Brochure 
     04   Chronological File, 1971, March
     05        April
     06        May  
     07        June
     08        July
     09        August
     10        September
     11        October
     12        November  
     13        December
     14        1972, January
     15        February
     16        March 
     17        April
     18        May
     19        June
     20        July
     21        August
     22        September
     23        October
     24        November 
     25        December
     26        1973
     27        1974
     28   Copyright
     29   Corporate, Addresses
     30        Replies 1
     31        Replies 2
     32        Replies 3
     33        Replies 4 
     34   Correspondence
     35   County Tax Records
     36   Envelopes
     37   Expenses

          Consumer Alliance Administrative Files (1970-1972)

02   01   Franchise Tax Board
     02   Federal Withholdings, 1972
     03   Finances
     04   Internal Revenue Service
     05   Internal Revenue Service, 1970
     06   Insurance
     07   Masters
     08   Memberships
     09   Membership Letters and Suggestions
     10   Membership Lists
     11   Miscellaneous 
     12   Pamphlets
     13   Press Coverage
     14   Receipts, 1971, January-March      
     15        April
     16        May
     17        June 
     18        July
     19        August
     20        September
     21        October
     22        November
     23        December
     24   Register of Charitable Trusts
     25   Renewal Letters
     26   Speeches and Book Notes,
     27   Unfiled Papers
     28   Whole Earth Consumers Union

          Consumer Federation of California Administrative Files/Conference Files (1972-1990
     
03   01   Agenda, 1990 
     02   Annual Meeting, 1973     
     03        1974
     04        1976
     05        1978
     06        1979
     07        1980
     08        1981
     09        1985
     10   Board, 1976-1981    
     11   Board Mailing Labels
     12   Budget and Administration,1974-1976
     13   Bylaws, 1972-1976
     14   California Consumer, 1980-1982
     15   Chronological Files, 1972-1976
     16        1977
     17        1978
     18        1979
     19        1983
     20        1984
     21   Correspondence
     22   General Convention, 1978
     23        1986
     24        1988
     25        1992
     26   Grievances, 1977
     27   History, 1966-1971  
     28   Los Angeles Chapter, 1977-1981
     29   Manifesto, 1972
     30   Membership Mailing Labels
     31   Membership Drive, 1977 
     32   Organization Member Recruiting, 1977
     33   Policy Board Agendas and Minutes, 1977-1978
     34   Program Proposal, 1976-1978
     35   Newsletter
     36   Nominating Committee, 1976
     37   Publications, 1974-1977
     38   Publications Committee, 1977
     39   Resolutions, 1973-1976
     40   Resolutions, 1980        
     41        1982
     42        1983
     43        1985
     44        1986
     45   Rosters, 1978
     46   Task Force Reports, 1972-1973

          San Francisco Consumer Action/ Miscellaneous Consumer Groups 
          Administrative Files     (1971-1995)

04   01   San Francisco Consumer Action, 1971
     02        1972
     03        1973
     04        1974
     05        1975
     06        1976
     07        1977
     08        1978
     09        1979
     10   Consumer Action News 1 , 1985-1991
     11        2, 1992-1995
     12   History
     13   Studies and Testimonies, 1971-1977

     14   Arizona Consumers Council, 1972-1975
     15   Consumer Education and Protection Association, 1970
     16   Consumers United, 1970-1978
     17   Cynthia, 1971-1972
     18   Lehigh Valley Organized Shopper, 1972
     19   Los Angeles Department of Consumer Affairs
     20   Louisiana Consumers League,1973-1975
     21   Medical Committee for Human Rights, 
     22   Miscellaneous Newsletters, 1973
     23   Nevada Consumer's League, 1975
     24   Petroleum Allocation, 1974
     25   Rhode Island Consumer Council, 1986
     26   Texas Consumer Association,1972-1976
     27   Vectors, 1974-1976
     28   Virginia Citizens Consumer Council, 1971-1974
     29   Zero Population Growth, 1970       

          Consumers Cooperative Society of Palo Alto Administrative Files (1973-1988)

05   01   Acting Liaison, 1974-1975 
     02   Tina Baird, 1975
     03   Roland Ballen, 1974
     04   Board Effectiveness, 1975-1976
     05   Board Minutes, April 1973-April 1976  
     06   Bread Program, 1974
     07   Brierpatch, 1975
     08   California Avenue Remodeling, 1974
     09   Co-op Month, 1973
     10   Campaign Statement, 1976
     11   Center Survey, 1973
     12   Co-op League of the USA, 1972-1974
     13   Co-op Financing, 1973-1976
     14   Hume Report, 1974
     15   Kahn Report, 1968
     16   Member & Community Relations Reorganization, 1974
     17   Mac Larsen, 1974
     18   Leadership, 1975-1978
     19   Morris Lippman, 1974
     20   Management Evaluations, 1973
     21        1974 
     22   Memorabilia, 1974-1981
     23   Merchandising,1974 
     24   Merchandising Policy, 1973
     25   Middlefield Remodeling, 1974
     26   Miscellaneous, 1972-1976
     27   Mutual Service, 1974
     28        Employee policy, 1971
     29   Names Withheld, 1974
     30   News, 1987-1988
     31   Nooz, 1975-1976
     32   Non-Foods, 1974
     33   President's Message, 1975
     34   Allen Reid, 1973
     35   United Farm Workers 1974-1976

          Series II Conferences

          Conferences and Speeches (1970-1976)

06   01   Conference and Seminar Index and Rosters
     02   Current Rosters
     03   Tape Recording Log (Tape included)
     04   Summer Alumni College, July 1970
     05   Food Labeling Conference, 8-10, Dec., 1971
     06   CU/ACC Annual Meeting, -7-9 Oct., 1971, San Francisco
     07   Santa Cruz Conference, 20-21, Nov. 1971
     08   Santa Clara County Consumer Protection Conference, 5 Feb, 1972
     09   Consumer Education Conference, 3 March, 1972
     10   Home Economists in Business 24 June 1972
     11   Consumer Union/Virginia Consumer Annual Meeting, 6-8 Oct., 1972
     12   Student Consumer Action Conference, 10-13 Oct., 1972
     13   Home Management and Family Economic Conferences, 2 Nov., 1972
     14   American Association for the Advancement of Science Annual Meeting, 28-29,
               Dec., 1972
     15   Consumer Assembly, Jan., 1973
     16   Davis Symposium, 15 Feb, 1973
     17   Consumer and Environmental Law Symposium, 14, March, 1973
     18   Open Dating, 27, March, 1973
     19   Milwaukee Massacre, July, 1973
     20   Arizona Symposium, Dec, 1973
     21   San Raphael Organizing Conference, Jan 1974
     22   Citizen's Energy Conference, Feb., 1974
     23   Santa Clara Valley Coalition Resolutions, 1974
     24   Santa Clara Valley Coalition  Consumer Protection Task Force, 1974
     25   Santa Clara Valley Coalition, 30 March, 1974
     26   Summer Alumni College Conference, August 1974
     27   Cooperative League of the United States of America Congress, Oct., 1974
     28   Sacramento County Consumer Protection Bureau Conference, Oct, 1974
     29   Direct Selling Symposium 21 Nov., 1974
     30   Tucson Symposium, December, 1974,
     31   Consumer Assembly, 1975
     32   Transportation Seminar, 14-15, Feb, 1975
     33   Citizen Action Group and Agricultural Priorities Meetings, June, 1974-May, 1975
     34   Used Car Warranty Hearing, July, 1975
     35   COCO Seminars, July-August, 1975
     36   Consumer, October, 1975
     37   Food Technology Panel, 20 Nov., 1975
     38   Tucson Symposium, 1975             
     39   Solid Waste Workshop, 12-13, Jan, 1976
     40   Consumer Assembly, 1976
     41   "Power and Dominance", 20-21 Feb., 1976 
     42   Independent Petroleum Association of America Midyear Meeting, 9-11, May, 1976
     43   Pennsylvania Consumer Conference, 9-11 May, 1976
     44   Washington Trip, 12-13, May, 1976
     45   Consumer Affairs Forum, 14-18 June, 1976
     46   Consumer Action Fundraiser, 25 July, 1976
     47   Karen Moller, 11-13, Aug., 1976
     48   Oakland Department of Commerce Speech, 22 Sept., 1976

          Conferences and Hearings (1976-1979)         

07   01   Department of Consumer Affairs Orientation, 23 Sept., 1976
     02   Gold and Humanity, 2, Oct, 1976
     03   Auto Repair, 1976, Planning File   
     04   Tuscon Symposium, 1976 
     05   Consumer, 1976
     06   Consumer Assembly, 1977
     07   Fremont High School Lecture, 12 Jan. 1977
     08   Consumer Awareness Conference, 5 February, 1977 
     09   Towards Economic Democracy, 18-20 Feb., 1977
     10   Consumer Federation of America Annual Meeting, 1977
     11        Environment Policy, 1977
     12   Consumer Affairs Forum, 12-17 June, 1977
     13   MIT Ad Hoc Consumer Conference, 27 July, 1977
     14   MIT Consumer Research for Consumer Policy, 28-29 July, 1977
     15   USDA Meat and Poultry, 26 Aug, 1977
     16   Energy Conference, 19-21 Sept., 1977
     17   Santa Clara Valley Consumers Annual Convention, Fall, 1977
     18   Federal Trade Commission Warranty Hearings, 7 Nov., 1977
     19   Atlantic Richfield Company, 25 Feb., 1978
     20        April, 1978
     21        May, 1978
     22        Sept., 1978
     23   National Association of Regulatory Utility Commissioners Hearing, 7-8, Aug.,
               1978
     24   FDA/USDA/FTC Food Labeling Hearings, 12-13, Oct., 1978
     25   Shell Conference, 21 Nov., 1978
     26   Consumer Assembly, 7-9, Feb., 1979
     27   Atlantic Richfield Company Conference, 8-9 Mar, 1979
     28   American Council on Consumer Interests Conference, 25-28, April, 1979
     29   Telecommunications Workshop, 12-14, Mar, 1979
     30   Atlantic Richfield Company Conference, 8 June, 1979
     31   Society of Consumer Affairs Professionals Discussion, 29 June, 1979
     32   Conference of Consumer Organization/AT&T Joint Panel, 5-7 Dec., 1979
     33   Joint Consumer Advisory Council Meeting
                    
          Conferences and Hearings/Conference of Consumer Organizations (COCO) (1980-1995)

08   01   John Sawhill Meeting, 31 Jan., 1980
     02   Tucson Lecture, 4 Feb, 1980
     03   American Council on Consumer Interests Conference, 16-19, April,1980
     04   Big Business Day, 17, April, 1980
     05   Earth Day, 22, April, 1980
     06   Food Grading, 17 July, 1980
     07   National Consumer Education Week, 5-11, Oct., 1980
     08   National Highway Traffic Safety Administration Symposium, 9-11, Dec., 1980
     09   Direct Selling Educational Foundation/Consumer Conference, 22 Jan., 1982
     10   Consumer Medicine Conference, 20 Oct, 1983
     11   Goodyear Consulting, May 1984
     12   Consumer Boycotts, 21 Aug, 1984
     13   National Pharmaceutical Council Symposium, 1 Nov, 1984
     14   Virginia Citizens Consumer council, Dec., 1984
     15   Environmental Action Foundation, Dec., 1984 
     16   Consumerism, 1985
     17   Consumer Federation of America, 1987

     18   Conference of Consumer Organizations
     19        Board
     20        Bylaws
     21        Conference 21-23, Oct., 1979
     22        Intercom, 1974-1982
     23        January, 1983-1986
     24        January, 1987- December, 1991
     25        January, 1992-1995
     26        Internship Program
     27        Roster

          Series III Government Consultancies

          California Bureau of Automotive Repair (1976-1985)

09   01   Anthony A Martino Company,1982
     02   Administrative, 1980
     03   Agendas, 1984
     04   Anniversary, 1982   
     05   Appointments, 1976-1982
     06   Automatic Transmission Standard
     07   Auto Repair, 1976
     08   Automobiliana 1, 1978-1979
     09        2, 1980-1981
     10        3, 1981-1984
     11   Background Reading, 1976-1978
     12   Board, 1981-1985
     13   "Boardialogue", Department of Consumer Affairs, 1978
     14   Car Clips, 1984-1985
     15   Chronological File, 1976-1979
     16        1980
     17        1981
     18        1982
     19        1983
     20        1984
     21   Complaint Handling, 1981
     22   Consumer Affairs, 1976-1979
     23   Friedman, Milton, 1980
     24   Flat Rate Hearing, 1978
     25   Flat Rate Suit, 1978-1979
     26   History, 1971-1983
     27   Maintainability,1984
     
          California Bureau of Automotive Repair (1976-1985)

10   01   Meetings, 1976-1979
     02        1980-1981
     03        1982-1983
     04        1984-1985
     05   Orientation
     06   Newsletters
     07   Preprint 12 Committee
     08   Publications
     09   Regulations
     10   Report, Auto Repair, 1976
     11   Reports 1
     12        2
     13    Sign Postings
     14   Voluntary Certification

          Series IV Research

          Consumer Alliance (1970-1984)

11   01   Ad Hoc Planning Committee, 1977-1979 
     02   Alcohol Fair Trade, 1977-1978
     03   Advertising Regulation, 1971
     04   Aerosols, 1975
     05   Appliances, 1976
     06   Banking, Savings and Credit, 1972
     07   Better Business Bureau, 1972-1973
     08   Bibliography, Consumer Education 
     09        Environment, 1971-1976
     10        Establishment, 1973
     11        Movement, 1977
     12        Writing Technique
     13   Justin Blackwelder, 1970
     14   Fred Branfman, 1976-1977
     15   Jerry Brown, 1975
     16   Jimmy Carter, 1976
     17   City and County Laws, 1974-1977    
     18   Consumer Federation of America By-Laws
     19        Correspondence, 1978-1984
     20        News
     21   Committee for Open Media
     22   Common Cause, 1971
     23   Complaint, 1973
     24   Conflict of Interest, 1975-1978
     25   Consumer Advocate, 1977
     26   Consumer Interests Foundation, 1972
     27   Consumer Education, 1977
     28   Consumer Information System, 1972-1975       
     29   Consumer Behavior, 1973-1978
     30   Consumers Union, 1970
     31        Proposal, 1973
     32   Corporate Responsibility 1, 1972-1975
     33        2, 1978
     34   Cory, Geneve, 1977
     35   Criticism, 1979
     36   Curiosa, 1970-1975  

          Consumer Alliance  (1971-1981)

12   01   Department of Consumer Affairs, 1972-1979
     02   Danforth, Art, 1971-1980
     03   Deficiency Judgement, 1975-1977
     04   Electronic Fund Transfer System,1977-1978
     05   Environmental Bulletin, 1974-1977
     06   Erickson, Barbara, 1977
     07   Fabric, 1972
     08   Grantsmanship, 1980
     09   Grievance Handling, 1974-1978
     10   Growth, 1975
     11   Garbage Rates, 1977
     12   Harnik, Peter, 1979-1980
     13   Hamilton, Kathleen, 1979
     14   Haney, Camille, 1977
     15   Harris, David
     16   Harris, Ellen 
     17   Fred Harris for President  
     18   Tom Hayden for US Senate, 1981
     19   Hightower, Jim, 1979          
     20   Health Care, 1977
     21   Hutchinson, Janet, 1984
     22   Index of Issues and Topics
     23   Industry Shuck and Jive, 1977-1979
     24   Intermediate Technology,
     25   Item Pricing, 1979
     26   Unit Pricing, 1977
     27   Jarvis Initiative, 1978
     28   Jarvis-Gann Initiative, 1978 
     29   Jordan, Lynn, 1981
     30   Kahn, Robert, 1978
     31   Kaplan, Mike, 1972
     32   Kehoe, John, 1974
     33   Kennedy, Donald, 1980
     34   Kiesling Report, 1972
     35   Knauer, Virginia, 
     36   Lakein, Alan, 1979
     37   Lemon Law, California, 1985-1988
     38   Landlord and Tenant, 1977
     39   Land Use, 1976
     40   Law, 1972      
     41   Lobbying Techniques, 1974-1979
     42   Marketing Divorcement, 1979
     43   Metric System, 1977
     44   Metric Board, United States, 1980
     45   Middleton, Julie, 1979 
     46   Myerson, Bess, 1973
     47   Meat Boycott, 1973
     48   Media and Consumer, 1971

          Consumer Alliance  (1971-1989)
                    
13   01   Media, 1972-1976 
     02   McDonald, Grace, 1973
     03   McDonald, William, 1977 
     04   McCloskey, Jr., Paul, 1973-1979 
     05   Morse, Richard L.D. 1975-1980 
     06   National Consumer Cooperative Bank, 1975-1978
     07   National Consumer Affairs Training Center, 1979
     08   Common Sense, 1973-1976
     09   National Consumer Congress, 1973-1976
     10   National Consumers League, 1973
     11   New Motor Vehicle Warranty Act, 1977
     12   No-Fault, 1971-1977
     13   Nader, Ralph, 1968-1989
     14   Noise, 1971 
     15   Nelson, Helen, 1976-1977
     16   National Business Council on Consumer Affairs, 1971
     17   Occupational Licensor, 1980
     18   Organizing Techniques,1971-1988
     19   Pachtner, Kay, 1976
     20   Pharmaceuticals, 1972-1980
     21   Paralegals, 1977
     22   Packaging and Labeling, 1972-1978
     23   Peninsula Action Mobilization, 1972
     24   Priorities, 1971-1972
     25   Product Liability, 1976-1978
     26   Public Participation, 1976-1978
     27   Public Members, 1977-1981
     28   Prescription Price Posting, 1979
     29   Pomona Valley, 1972
     30   Privacy, 1979
     31   Reagan, Ronald, 1980
     32   Reed, Jim, 1977
     33   Rosenthal, Benjamin, 1976
     34   Richardson, Lee,  1977
     35   Recycling, 1977
     36   Rusted Chevys, 1977
     37   Ryan, Mary, 1972-1973
     38   Safety, 1975-1976
     39   San Francisco Neighborhood Legal Assistance Foundation, 1976
     40   Sacramento County Consumer Protection Bureau, 1968-1972
     41   Santa Clara County, Weights, Measures, and Consumer Affairs, 1973
          
          Consumer Alliance/Energy Awareness  (1972-1981)

14   01   Santa Clara Valley County, 1976
     02   Schutze, Howard, 1975
     03   Sentry Survey
     04   Siegel, Sylvia, 1977
     05   Shell Oil Company, 1977-1978 
     06   Small Claims Court, 1979-1981 
     07   Society of Consumer Affairs Professionals
     08   Small Utility Consumer Action Group,1978
     09   Smith, Ned, 1979-1980
     10   Solomon, Goody, 1975
     11   Speer, Leesa, 1977
     12   Staples, Ann, 1976
     13   Steorts, Nancy,1975
     14   Stern Concern,1972-1980
     15   SolarCal 
     16   Sun Day
     17   Tarrant, James, 1980
     18   Turner, Jim, 1977
     19   Tax Reform, 1977-1978
     20   Tort Law Reform, 1976
     21   Toys, 1972-1975
     22   United Auto Workers, 1976-1980
     23   Used Car Disclosure, 1976
     24   Used Car Warranty,1975-1976
     25   Wallace, Bette, 1974-1976
     26   Watt, Kenneth, 1973
     27   Weights and Measures, 1977-1978 
     28   Welfare, 1976-1977
     29   Wilson, Dustin, 1977
     30   Yannatta, Ruth
     31   Yankelovich, David, 1977-1981
     32   Sorenson Report,1972

     33   Energy Awareness, 1977

          Federal Trade Commission/Food Issues Research (1971-1980)

15   01   The Brand X Bill, 1977
     02   Consumer Product Safety Commission 1, 1974-1976
     03        2, 1974-1980
     04        3 ,1974
     05   Consumer Protection Agency Bills, 1978
     06        Inception,1977
     07        Notes, 1975
     08                   1976
     09                   1977
     10                   1978 
     11   Federal Consumer Protection, 1971-1973
     12   Federal Trade Commission, 1979
     13   National Commission on Product Safety, 1970-1976 
     14   National Electronic Injury and Surveillance System News, 1975-1977
     15   The Real Thing, May, 1977          

     16   Agricultural Business Tiller, 1977-1978
     17   Beef Grades, 1974
     18   Co-op Label, 1973
     19   ETC Consumer Newsletter, 1975
     20   Food Day, 1975
     21        1976

          Food Issues Research/ HMO Research  (1975-1977)

16   01   Food Day,1977
     02   Food Industry
     03   Ingredient Labels
     04   Junk Food, Schools
     05   Marketing Orders 1
     06        2
     07   Milk Prices
     08        Boycott, 1975
     09        1975 
     10   Net Weight Labeling, 1976 
     11   People and Land
     12   Policy
     13        Proposals
     14   Pricing, Items
     15   Price Survey
     16   Principles and Processes
     17   Safe Food Institute
     18   Safety and Nutrition
     19   Safeway
     20   Taskforce
     21   Unit Pricing

     22   Health Maintenance Organization Band Roster
     23        Board
     24   Bay Area Neighborhood Development 
     25        Proposal
     26   Grant Proposal
     27   Health Background Reading
     28   Joint Planning Committee
     29   Mid-Peninsula Health Service Board 

          Intermittent Ignition Devices/Toward Utility Rate Normalization/Pacific Bell (1972-1982)

17   01   Automatic Ignition of Residential Gas Appliances Reports, 1975
     02   Background, 1973-1975    
     03   Consumer Recommendations, 1977
     04   Memos,, 1976
     05   Notes,1975-1976 
     06   Standards,1972-1975
     
     07   Toward Utility Rate Normalization Board, 1976-1980
     08   Briefs, 1974
     09   Bylaws,1976
     10   Conservation Project, 1977
     11   Financial, 1976 
     12   Gilmour, George, 1976
     13   Mail Campaign
     14   Miscellaneous, 1974-1979 

     15   Pacific Bell Advertizing Policy and Procedures 1979
     16   AT&T Divestitures, 1981-1982
     17   California Public Utilities Commission, 1980
     18   1981
     19   Consumer Advisory Council Charter/ I-VI Guide, 1979
     20   Consumer Advisory Council III, Advertizing Scripts
     21        Log, 1978 
          
          Pacific Bell   (1978-1982)

18   01   Annual Report, 1980
     02   Consumer Advisory Council III  Agenda,1979
     03        Planning
     04        Reports and Background
     05        Report, 1978 1
     06        2    
     07        3
     08        Report, 1979
     09        Report, 1982
     10   Consumer Advisory Panel, 1980
     11        Administrative, 1981-1982
     12        Background
     13        Meeting, 27-28, Feb, 1981
     14        20, March, 1981
                    
          Pacific Bell (1974- 1982)

19   01        28 May, 1981
     02        31 July, 1981
     03        3 October, 1981
     04        20 November, 1981
     05        5 February, 1982
     06        6 February, 1982
     07        17 April, 1982
     08        12 June, 1982
     09        7 August, 1982
     10        16 October, 1982
     11        Review Panel, 1980
     12   Customer Guide
     13   Corporate Public Policy Meeting, 26 August, 1982
     14   Clippings, 1982     
     15   Correspondence, 1978
     16        Press Clippings 1, 1981-1982
     17        2, 1981-1982
     18   Miscellaneous, 1981 
     19   Operator Manual, 1979
     20   Product, 1982
     21   Telephone, 1974
     22   Telecommunications Act, HR 6121, 1980
     23   Utilities, Regulation, 1972-1979
     24   Utilities Court Rulings, 1982
                    
          Series V Publications

          Periodicals, Reports, and Studies (1970-1988)
                         
20   01   The Advocate, 1979
     02   Agribusiness Directory of Major Corporations, 1976
     03   Billions for Band-Aids
     04   California's Uncommon Market
     05   Citizen Action in Radio and Television
     06   Complaint Handling, 1977
     07    The Complete California Consumer Catalog, 1977
     08   Consumer Action History
     09   Consumer Associates of California
     10   Consumer Complaint Action Guide, 1972
     11   Consumer Report on New City and County Consumer Protection Agencies, 1972
     12   Consumer Study, Thesis
     13   Corporate Crime, 1977    
     14   Cost Containment and Freedom of Choice,1988
     15   Decade of Service: The Institute for Community Service, Pennsylvania, 1980
     16   Energy Conservation Policy of the Commonwealth of Pennsylvania, 1975
     17   Federal Register, 1975
     18   The Fields Have Turned Brown, 1975
     19   Getting Down to Earth,1972
     20   Guide to Bay Area Small Claims Courts,1983
     21   Guide to Consumer and Investor Protection Agencies
     22   Information for Consumers,1981
     23   In the Public Trust
     24   Management Journal, 1981
     25   Mead, Margaret, Hunger, 1970
     26   Organizing for Healthcare, 1974
     27   Pamphlets, 1969-1976
     28   Pen Power
     29   People's Yellow Pages 
     30   Prescription Drug Prices, 1983
     31   Regulation of Public Utility and Transportation Companies in the State of
               California, 1981
     32   Restricting Petroleum Refineries, 1978
     33   Retailer's Guide to Consumer Action, 1974
     34   Roche, 1983
     35   Roots, 1971
     36   Shenefield Testimony, 1979
     37   Serendipity 1972-1974
     38   Sorry We Could Not Be of More Help, 1986
     39   South Bay People's Yellow Pages 
     40   Source Catalog, 1972
     41   State Consumer Action, 1971
     42   Training Consumer Leaders,
     43   Warning: Reaganomics Harmful to Consumers, 1982
     44   Who's Minding the Coop?, 1974
     45   Why Do We Spend So Much Money?, 1973-1977
     46   The Workbook, 1974
     47        1975
     48        1976
     49        1977
     50        1978

          Photographs and Manuscripts 

21   01   Photographs
	 
		  "Report to those Most Concerned"

22   01   Carter Administration
     02   Chapter 1
     03   Chapter 2
     03   Chapter 3
     04   Chapter 4
     05   Chapter 5
     06   Chapter 6
     07   Chapter 6 "Power and Organization"
     08   Chapter 7 "Ester Peterson"
     09   Chapter 8
     10   Chapter 9
     11   Chapter 9 "Use of Information"
     12   Chapter 10 "Wages"
     13   Chapter 11 "Corporations"
     14   Chapter 12
     15   Chapter 13
     16   Chapter 13 "Airbags"
     17   Chapter 14 "Lobbying Nader"
     18   Chapter 14 "Lunar Problem"
     19   Chapter 15 "Concluding Remarks"
     20   Literary Agency Sample Submission
     21   Log, 1979-1981
     22   Manuscript Comments
     23        Edits
     24        Pages (Hold)
     25   Outline, Chapter 13
     26        Draft
     27        Spare Sheets
     28   Topical Manuscript Samples
     29   Report to those Most Concerned 
     30   Report to those Most Concerned
     31   Report to those Most Concerned
     32        Sample
     34   Full Manuscript
     35   Full Manuscript 
	 



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