Library Information & Support for Technology

GroupWise - Frequently Asked Questions

GroupWise: Oops, can I retract an item I sent from GroupWise?

Yes, messages may be retracted if the recipient has not opened the message. Appointments may be retracted any time.

Use Retract to delete a sent item from the recipient’s Mailbox.

1. Click the Sent Items folder in the Folder List.
2. Right-click the item you want to retract > click Delete.
3. Select the appropriate option:
   Delete from:
   • My mailbox
   • Recipient's mailbox
   • All mailboxes
4. Retract comments may be included if you selected to retract an appointment from recipients’ or all mailboxes.
5. Click "OK."

To see which recipients have opened your message, right-click the item > click Properties.